Refund Policy
📦 Refund & Return Policy – Mjeed Studio
At Mjeed Studio, every item is made to order just for you — crafted with care and attention to detail. Because of this, we do not accept general returns or exchanges.
But don’t worry — if your order arrives damaged, defective, or not as described, we’ll make it right with a free replacement or refund.
🔧 Damaged or Broken Items
If your item arrives damaged, defective, or incorrect, please email us within 72 hours of delivery at:
đź“© support@mjeedstudio.com
Include the following in your message:
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A clear photo of the damage or issue
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Your order number
We’ll take care of it quickly — at no extra cost to you.
❌ No Returns or Cancellations
Since each product is custom-made when you order, we do not accept returns or cancellations once your order is in production.
If you need to cancel, please contact us within 3 hours of placing your order — after that, we cannot guarantee it can be stopped.
đź’ł Payment Gateway Fees
Refunds (for damaged/incorrect items) are issued to your original payment method within 3–5 business days.
Please note: Payment processors (PayPal, Stripe, Apple Pay, etc.) charge non-refundable fees (usually 3.5%–4.7%), which will be deducted from your refund.
If you have any questions, feel free to reach out:
đź“© support@mjeedstudio.com
We’re always happy to help!